Shipping policy

Thank you for shopping with Eriva. We aim to deliver your orders quickly and safely. Please read our shipping policy to understand how we process and ship your orders.

1. Shipping Methods

We offer shipping through trusted courier and logistics partners to ensure safe and timely delivery of your order.

Available Shipping Method:

  • Express Shipping

Shipping availability may vary depending on your location.

2. Order Processing Time

All orders are typically processed within 24 hours after successful payment confirmation.

Orders placed on weekends, public holidays, or during high-demand periods may take additional time to process.

3. Delivery Timeframes

Estimated delivery time depends on your location.

Within India:

  • Metro Cities: 3–5 Business Days
  • Other Locations: 4–6 Business Days

Please note that delivery timelines are estimates and may vary due to courier operations or unforeseen circumstances.

4. Shipping Costs

We currently offer free shipping on all eligible orders.

Any applicable shipping charges will be clearly shown at checkout before payment confirmation.

5. Tracking Your Order

Once your order is shipped, you will receive a tracking ID or tracking link via email, SMS, or WhatsApp.

You can use this information to track your order status.

6. Delivery Delays & Issues

While we work hard to deliver orders on time, delays may occur due to:

  • High order volume
  • Weather conditions
  • Courier partner delays
  • Public holidays
  • Remote location serviceability

If your order is delayed or marked as delivered but not received, please contact us within 48 hours for assistance.

7. Incorrect Address or Failed Delivery

Customers are responsible for providing accurate shipping details at checkout.

If an incorrect address is provided or delivery fails due to recipient unavailability, additional shipping charges may apply for re-delivery.

8. Contact Us

For any shipping-related questions or concerns, contact us:

Eriva
Address: Raj Bhavan Rd, Ambedkar Veedhi, Bengaluru, Karnataka 560001
Email: erivastore1@gmail.com

We appreciate your trust and will do our best to ensure a smooth delivery experience.